CHINELO IFEANYICHUKWU T.

Produced engaging social media content and managed content calendars to boost online presence.

• Produced engaging, organic video content for TikTok, Instagram, and Facebook Reels, driving platform-specific engagement.
• Managed end-to-end content editing, ensuring high-quality and brand-aligned outputs.
• Developed and curated a 7-day content calendar, optimizing content flow and consistency.
• Streamlined communication between social media managers, videographers, and management, enhancing content production efficiency and performance.

Managed content creation, web development, and brand strategies across multiple digital platforms.

• Co-developed and managed monthly content calendars, overseeing engaging content creation, graphic design, and copywriting across all social media and online channels.
• Conducted extensive research to gather insights and information, producing accurate, informative, and educational copy.
• Collaborated on the creation and optimization of Pay-Per-Click (PPC) campaigns across diverse social media platforms.
• Designed and executed end-to-end influencer marketing campaigns, managing contracts and referral programs.
• Developed and deployed fully functional no-code websites and landing pages for clients, enhancing their online presence.
• Monitored and analyzed web analytics (Facebook/Meta pixels, Google Analytics) to identify traffic trends and user engagement, optimizing content for conversion and goal achievement.

Oversaw administrative operations, financial management, and student relations for a tutorial college.

• Provided comprehensive assistance and information to parents and students, improving communication and satisfaction.
• Managed the full cycle of student registrations, withdrawals, remunerations, and transfers with high accuracy.
• Communicated project goals, deadlines, and market trends to team members, ensuring alignment and timely completion.
• Managed college finances, including payments and expense tracking, ensuring budgetary compliance.
• Generated and nurtured leads, converting prospects into engaged students through targeted outreach.
• Maintained meticulous financial records and accounts, ensuring accuracy and transparency.
• Assisted in budgeting and financial planning, contributing to fiscal responsibility.
• Ensured students received optimal educational value by overseeing program delivery and student support.

Managed customer relations and executed social media strategies to enhance brand presence and satisfaction.

• Resolved complex customer issues, improving satisfaction and reinforcing company policies.
• Facilitated seamless communication between customers and the brand, enhancing brand perception and loyalty.
• Developed and executed comprehensive monthly content calendars and social media strategies.
• Conducted in-depth content research, identifying optimal keywords, visual hooks, and content structures to maximize engagement.
• Managed all brand-to-customer communication and publication, ensuring consistent messaging and engagement.

Managed sales operations, customer relationships, and performed financial audits.

• Ensured accurate and complete recording of all sales transactions.
• Cultivated strong customer relationships, enhancing loyalty and repeat business.
• Organized and maintained all processing and procedure files, ensuring clarity, conciseness, and easy accessibility of report summaries.
• Addressed customer inquiries, concerns, and objections effectively, resolving issues and improving satisfaction.
• Performed daily balancing of account records, identifying and resolving discrepancies to maintain financial integrity.
• Conducted comprehensive weekly and monthly financial audits.
• Prepared and presented detailed audit reports to management, providing clear financial insights.

Supported marketing, sales, and inventory management, contributing to business growth.

• Collaborated in managing procurement and distribution records, enhancing supply chain efficiency.
• Contributed to the successful implementation of a direct distribution strategy for B2B and B2C sales.
• Analyzed CRM data to identify sales opportunities and optimize outreach strategies.
• Supported marketing initiatives that led to the expansion of retail outlets in key suburban markets.